Field service organizations often run tickets in one system, contracts in another, and parts inventory in Odoo—with no shared picture of SLA risk. Dispatchers work from phone calls; finance learns about overruns at month end.
OpsBridge sits on top of Odoo as an operational layer: open service orders, crew locations, and asset history appear on one dispatch board. Technicians log bilingual voice or mobile updates that sync back to ERP without duplicate entry.
AMC and warranty rules drive prioritization automatically. IoT alerts from critical assets can open tickets with suggested parts lists before a failure stops production.
We built OpsBridge for GCC production realities—multi-site UAE operations, free-zone entities, and WhatsApp-native coordination—so the cockpit reflects how teams actually work, not how a generic FSM template assumes they should.